Privacy policy.

Who we are

This website is operated by MT Management Pty Ltd trading as MWorx Group ("we", "us"). We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We only collect personal information that you voluntarily provide when you contact us. This typically includes:

• Your name and (where provided) the company or trading name you represent
• Email address and phone number
• Project address and brief details
• Any additional information you choose to include in your message

We do not collect sensitive information, and we do not knowingly collect personal information from anyone under 16 years of age.

How we use it

Information you provide is used to respond to your enquiry, prepare a fee proposal, and — if you engage us — deliver the agreed services. We may also use it to follow up on a brief, send invoices, or maintain ordinary business records.

We do not use your information for marketing without your consent, and we do not sell or rent personal information to third parties.

Who we share it with

We may share limited information with third parties only where reasonably necessary to deliver our services, including:

• Councils, certifiers, and the NSW Planning Portal, where required for lodgement
• Consultants engaged on your project (acoustic, accessibility, hydraulic, etc.) where coordination is required
• Our accountants, legal advisors, or insurers, where strictly necessary

We do not transfer your personal information outside Australia unless you have explicitly engaged us on a project that requires it.

How we store it

Information is stored in our business email and cloud-based file systems, protected by reasonable physical, technical, and administrative safeguards. We retain records for as long as required by Australian tax and business law (typically seven years), or as long as needed to deliver and document our services.

Cookies and analytics

This website does not use marketing or advertising cookies. If basic analytics are enabled in future to understand site usage (such as visitor counts), data will be aggregated and will not personally identify you.

Your rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make a request, or to raise any privacy concern, contact us at info@mworxgroup.com.au.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Contact

Questions about this policy can be sent to info@mworxgroup.com.au.